In addition to the established providers in the industry, more and more young companies are entering the casino market. These often try to stand out through an appealing design or other innovations. Betchan Casino is such a new provider. Launched in 2015, it has been trying to distinguish itself from the competition through an enormous selection of games and new payment options. To what extent this succeeds, I examine below. Please note that this test would like to give an overall impression. I dedicate myself to individual subject areas such as bonus promotions and payments, live area and mobile app more precisely in my subreviews.
In addition to the game overview, I briefly and concisely deal with the various areas, the mobile app and betting limits. In addition, I look at the payout rates of the individual game categories and examine software and handling of the website. Finally, you get key information about the company behind the casino, my experience with customer service and my assessments on security and licenses.
My Betchan experiences with game selection
Betchan Online Casino offers a wide range of games. In addition to the numerous slots provided by the most famous manufacturers, a variety of table games are also available. What should not be missing in any online casino, of course, is a live area. This is also very lush at Betchan and comes from the market leader. In addition, there is an extra area with special Bitcoin games. The betting limits leave a lot of room for development and the website’s web app is as clear as the homepage itself.
The game selection in numbers
The game selection is immense to get to the point. The Betchan slot machines are clearly the most frequently represented with 1309 different games. It uses the repertoire of 21 manufacturers. These include giants in the industry such as NetEnt, Quickfire, Play’n Go, Thunderkick and NextGen Gaming. The latter contribute slots like Shangri-La. This slot machine impresses above all with a fine graphic design and the gambling function, should one be in wild mode. This significantly increases the thrill, as you can double your winnings by guessing the next card (color or type). This is probably known to some people above all through the Mercury slots. Other exciting titles that make you want more are Copy Cats, Pink Elephants, Phantom of the Opera and Wild North. Overall, the number and composition of the slot machines leaves nothing to be desired.
Betchan Online Casino offers 39 different table games such as Casino Poker, Sic Bo or Bingo. But also roulette (19 tables) and blackjack (34 tables) are well represented with several variants. Video Poker fans can access a whopping 45 machines here. In addition to this offer, there are also games, mainly vending machines, but also table and live games, which can only be played with Bitcoin bets. This is still a rarity, the cryptocurrency is not often found in the Internet arcades. This results in an exciting whole that meets a wide range of preferences. By the way, I have examined the topic of Bitcoin in more detail in a separate article.
The Live Dealer Games
The creators of betchan online casino seem to have given themselves a motto: scope. This is reflected not only in the game selection described above, but also in the live area. This is provided by Evolution Gaming and delivers the familiar quality of the industry’s primary. I tested the live section in a separate review for you.
The mobile application
Betchan Casino is also playable on the go. I couldn’t find a native app for Android or iOS in the respective app stores. However, you can jump into the game pleasure at any time via the browser-based web app. You can find out everything you need to know in my separate Betchan Casino Mobile Review.
Betchan Online Casino betting limits
The setting limits may vary greatly with the vending machines. It starts at 0.01€ per payline for many slots and can climb up to 0.50€. The amount of the maximum bet is therefore different according to the number of paylines. According to my Betchan slot machine experience, the maximum bet – depending on the slot – is between 18€ and 200€ per spin. All in all, the very numerous slots allow the most diverse setting strategies to be fully developed. The same applies to players who are willing to take risks, who get enough flexibility for their game.
The limits for table games tend to be at moderate heights. The minimum stakes in blackjack range from 1€ to 25€. You can bet a maximum of between €40 and €500 per round. In the boiler game classic Roulette, the minimum bets range from 0.01€ to 10€, a maximum of 500€ to 2,500€. Compared to some other providers, the limits, especially the maximum amounts to be set, are quite low. Especially with roulette, maximum amounts are possible in the 10,000 region.
The payout ratios
The payout rates are very good with Betchan overall and do not need to hide compared to the competition. The values vary from game to game. For classic slots, it ranges from 88% to 97%, and in the case of video slots, between 93% and 99%. The roulette games have rates between 94.74% and 97.30%. The relatively low values of roulette are due to the lack of the LaPartage variant. In blackjack, the odds range from 99.33% to 99.53%. Other table games have odds of 93.74% – 97.84%, Video Poker 97.07% – 99.56%, Scratch Cards 78% – 92.95% and Arcade Games 95.62% – 96.10%.
Betchan’s payout rates are in the same areas as the competition, with a few exceptions. Only the classic slots or for the scratch cards are the rates for some titles with 88% and 78% respectively very low. However, this can most probably be attributed to the large number of games. Betchan simply has a huge offer, so even a larger range in payout ratios is not uncommon.
Testing the software and website
As anticipated, the games come from, among other things, the market leaders in the industry. Evolution Gaming contributes the live area in crisp live streams and also convinces in the topic of sound. You can even fine-tune it depending on your preference, so you either hear a lot of what is happening around you or just little. Especially the sound I personally find very important for an authentic gaming experience. The slot machines come from NetEnt and partly from Quickfire, which are part of the microgaming slot industry primacy and deliver you the highest level of slot machines. The loading times at the games were short and painless and all ran smoothly and without complaints.
The homepage of the casino is very clearly designed, which makes the navigation pleasant and intuitive. The horizontal navigation bar at the top of the screen lets you see the bonus promotions, payments, loyalty program status, tournaments, and your personal area. The games are divided into different areas at the center of the screen, so you can quickly get to the games you’re really interested in. A nice feature is the selection by manufacturer. At the bottom right of the screen, you can contact support with just one click. Betchan has clearly focused on the essentials of bringing the games to the fore. Players from the United Kingdom, the USA, Israel, Spain, France, Turkey and Latvia are excluded from the game.
The company behind the casino
Betchan is operated by Direx N.V., a company based in Curacao, the Netherlands Antilles. Direx N.V. is subordinated to Direx Limited, a company based in Cyprus. In addition to Betchan, Direx N.V. also operates the Playamo Online Casino. No awards have yet been won, but they work with award-winning player manufacturers. A special feature, however, is that you can offer gambling with the popular cryptocurrency Bitcoin.
My Betchan experience with customer service is mixed. Contacting support is only possible via live chat – and only with a proper waiting time. There is no e-mail address or telephone number to contact. Customer service must also be contacted only in English. After all, you work around the clock, so if you are powerful in English, you are not alone. My experience with support isn’t amazing either. My questions were answered after some waiting, but each time it was extremely short. The competition makes it much better in comparison. Several channels for contacting support are not only customer-friendly, but also create trust.
Security and Licenses
Betchan Online Casino has been on the market since 2015 and holds a gambling license from Curacao. The authority is one of the oldest in the world and has been issuing licences since 1996. In order to obtain this license, compliance with the strictest requirements is required. This also includes ensuring strict security requirements, such as SSL session encryption and the like, youth protection, gambling addiction prevention and anti-money laundering regulations. It can therefore be played at this provider in peace and without security concerns.
What I missed when testing, however, are options for my own limitation. By this I mean self-imposed deposit freezes, time-suspended accounts or even forced breaks. Unfortunately, there is no menu item in the personal area under which you can set such limits. If you contact the support you get a link to set the mentioned limits, but the corresponding page is completely in English – again you have better language skills, you do not want to bother with Google Translate.
The casino has not yet won any prizes. This is certainly also due to the fact that one tries to position oneanother in a niche and is less eager to compete with the giants of the industry. Keyword Bitcoin. The promotions themselves are appealing, if manageable. In terms of special games and additional offers, there is the full score, precisely because of the Bitcoin games and payment option.
On the positive side, there are actions that are likely to convince long-term players or give players enough incentive to play permanently with this provider. These include weekly tournaments with higher amounts of money than prize and a VIP program. In addition, there are special promotions that reward, for example, a deposit on a given day of the week with extra bonus credits and free spins. Overall, Betchan’s bonus offer is good with seven out of ten possible points. I took a close look at the entire bonus package in a separate article for you.
Good casino with individual weaknesses
My Betchan Casino Review is generally positive as the casino offers a good environment to play with a lot of fun. The conditions for pleasant, safe and legal play are given with the license from Curacao. The selection of games impresses with the slots, the table games as well as the other game categories as well as the live area. Not only has a huge selection of available games been provided here, but much of it has been provided by the market leaders. The provider has a special appeal through the special Bitcoin games as well as the possibility to deposit and withdraw with the cryptocurrency.